Finnish-speaking Customer Support in Crete, Greece

Imagine your office by the sea in Crete! 🌊

Live and work in Crete, the largest and most diverse of the Greek islands, where crystal-clear waters, golden beaches, and stunning mountain landscapes are part of everyday life. Known for its rich history and vibrant culture, Crete offers a unique blend of modern living and ancient traditions. From exploring charming villages and ancient Minoan ruins to enjoying delicious local cuisine and year-round sunshine, Crete provides an unmatched lifestyle.

Join our dynamic Customer Support team in this Mediterranean paradise. Beyond work, you’ll have the chance to relax by the sea, hike through scenic gorges, and immerse yourself in the island’s welcoming, laid-back atmosphere. Crete is not just a destination—it’s a place to thrive. Don’t miss the opportunity to experience life in one of the most beautiful locations in the world! 🌴🏖️

Work Details 🗣️

Your role as a Customer Support Agent will together with your team, to handle customer issues in a friendly, effective, and professional manner via email, chat, and phone for one of the world’s most respected brands! You will have a creative, friendly, and solution-oriented approach with customers and colleagues.

Example of daily tasks: 

Provide exceptional support and guidance to customers regarding their services and subscriptions.

Deliver quick, accurate, and helpful responses to inquiries to keep smiles on our customers’ faces!

Troubleshoot and resolve issues, ensuring a smooth experience for the customer.

Manage administrative tasks related to customer accounts, including updates and adjustments.

Guide customers through software features, ensuring they get the most out of their experience.

Ensure every interaction delivers accurate, complete information and maintains the highest level of customer satisfaction.

Perks that comes with the position ✨

🛬 Complete Relocation Package: Flight to Greece, 2-week hotel stay, airport pick-up, help to find an apartment + real estate fee covered.

💰 Fixed Salary & Bonuses: Enjoy a fixed monthly salary along with attractive bonuses.

🚀 Career Growth: Receive full training from certified instructors and access to endless professional development opportunities.

📚 Free Greek Language Lessons: Start your journey to learning Greek!

🏥 Private Health Coverage: Health and well-being covered.

🏆 Exclusive Perks: Special discounts, events, sports tournaments, parties, and more!

🤝 Support Every Step of the Way: From your Social Security number to bank accounts, and of course, personal guidance from our recruiters – we’ve got your back!

Requirements for this position: 📝

Fluency in Finnish (C2 level)

Good knowledge of English (B1-B2)

Strong communication skills – verbal, written, and listening

Computer skills – basic skills mandatory, advanced skills like coding preferential)

Proactive & Quick Learner: Able to adapt to client needs and deliver top-notch solutions.

Multitasker: Ability to stay organized and effective under pressure.

EU Citizenship or Work Permit for Greece

Why live in Greece? 🇬🇷

Greece offers an unbeatable combination of rich history, stunning landscapes, and a Mediterranean lifestyle. Athens, the heart of the country, is a vibrant city known for its ancient landmarks, delicious cuisine, and sunny climate. With a low cost of living and a welcoming community, it’s an ideal destination for expats seeking both career opportunities and a high quality of life. Whether you’re exploring iconic sites or enjoying the laid-back coastal vibe, Greece provides the perfect balance of work, culture, and leisure. 🌞

Our client 🌍

Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in awesome Greece!
Our client has been awarded as Best Workplace in Greece and as the Best Multilingual Omnichannel Contact Center in Europe!
They offer complete training by certified instructors and many career development opportunities, so this is a unique chance to advance your career!

Make your move now and apply in 30 seconds! ⭐️