Dutch-speaking Customer Support Agent to Athens, Greece!

Enjoy vibrant Athens and work with the world’s most famous brands!

How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Customer Care team in one of the most popular destinations in the world – Greece, Athens!

Job Description ⭐️

You will together with your team, to handle customer issues in a friendly, effective, and professional manner via email, chat, and phone for one of the world’s most respected brands! You will have a creative, friendly, and solution-oriented approach with customers and colleagues.

Example of daily tasks: 

Provide exceptional support and guidance to customers regarding their services and subscriptions.

Deliver quick, accurate, and helpful responses to inquiries to keep smiles on our customers’ faces!

Troubleshoot and resolve issues, ensuring a smooth experience for the customer.

Manage administrative tasks related to customer accounts, including updates and adjustments.

Guide customers through software features, ensuring they get the most out of their experience.

Ensure every interaction delivers accurate, complete information and maintains the highest level of customer satisfaction.

The job includes: 🤝

🛬 Complete Relocation Package: Flight to Greece, 2-week hotel stay, airport pick-up, help to find an apartment + real estate fee covered.

💰 Fixed Salary & Bonuses: Enjoy a fixed monthly salary along with attractive bonuses.

🚀 Career Growth: Receive full training from certified instructors and access to endless professional development opportunities.

📚 Free Greek Language Lessons: Start your journey to learning Greek!

🏥 Private Health Coverage: Health and well-being covered.

🏆 Exclusive Perks: Special discounts, events, sports tournaments, parties, and more!

🤝 Support Every Step of the Way: From your Social Security number to bank accounts, and of course, personal guidance from our recruiters – we’ve got your back!

Requirements 📝

Fluency in Dutch (C2 level)

Good knowledge of English (B1-B2)

Strong communication skills – verbal, written, and listening

Computer skills – basic skills mandatory, advanced skills like coding preferential)

Proactive & Quick Learner: Able to adapt to client needs and deliver top-notch solutions.

Multitasker: Ability to stay organized and effective under pressure.

EU Citizenship or Work Permit for Greece

Why live in Athens? 🇬🇷

Greece offers an unbeatable combination of rich history, stunning landscapes, and a Mediterranean lifestyle. Athens, the heart of the country, is a vibrant city known for its ancient landmarks, delicious cuisine, and sunny climate. With a low cost of living and a welcoming community, it’s an ideal destination for expats seeking both career opportunities and a high quality of life. Whether you’re exploring iconic sites or enjoying the laid-back coastal vibe, Greece provides the perfect balance of work, culture, and leisure. 🌞

About our client 👨‍💼

Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in awesome Greece!
Our client has been awarded as Best Workplace in Greece and as the Best Multilingual Omnichannel Contact Center in Europe!
They offer complete training by certified instructors and many career development opportunities, so this is a unique chance to advance your career!

Make your move now and apply for an exciting future! ⭐️