Work in Athens: Icelandic Customer Support Agent!

Dreaming of an office near beaches with crystal-clear waters? 🌊

Imagine working in a city that offers year-round sunshine, vibrant culture, and mouthwatering Greek cuisine. Welcome to Athens, Greece—a top destination for career growth and unforgettable experiences. Join our dynamic Customer Care team and embrace the Mediterranean lifestyle in one of the world’s most stunning locations. Don’t miss your chance to live, work, and thrive in this sunny paradise! ☀️🏛️

Job description 💻

Your role is, together with your team, to handle customer issues in a friendly, effective, and professional manner via email, chat, and phone for one of the world’s most respected brands! You will have a creative, friendly, and solution-oriented approach with customers and colleagues.

Your daily responsibility could be: 

Provide exceptional support and guidance to customers regarding their services and subscriptions.

Deliver quick, accurate, and helpful responses to inquiries to keep smiles on our customers’ faces!

Troubleshoot and resolve issues, ensuring a smooth experience for the customer.

Manage administrative tasks related to customer accounts, including updates and adjustments

Guide customers through software features, ensuring they get the most out of their experience.

Benefit Package: 🎁

🛬 Complete Relocation Package: Flight to Greece, 2-week hotel stay, airport pick-up, help to find an apartment + real estate fee covered.

💰 Fixed Salary & Bonuses: Enjoy a fixed monthly salary along with attractive bonuses.

🚀 Career Growth: Receive full training from certified instructors and access to endless professional development opportunities.

📚 Free Greek Language Lessons: Start your journey to learning Greek!

🏥 Private Health Coverage: Health and well-being covered.

🏆 Exclusive Perks: Special discounts, events, sports tournaments, parties, and more!

🤝 Support Every Step of the Way: From your Social Security number to bank accounts, and of course, personal guidance from our recruiters – we’ve got your back!

What we are looking for 👀

Fluency in Icelandic (C2 level)

Good knowledge of English (B1-B2)

Strong communication skills – verbal, written, and listening

Computer skills – basic skills mandatory, advanced skills like coding preferential)

Proactive & Quick Learner: Able to adapt to client needs and deliver top-notch solutions.

Multitasker: Ability to stay organized and effective under pressure.

EU Citizenship or Work Permit for Greece

Why Greece? 🇬🇷

Greece offers the perfect blend of history, culture, sunshine, and an affordable lifestyle. With Athens being a safe, vibrant city offering great food, low cost of living, and a high quality of life, it’s no wonder it’s a top choice for expats. Explore ancient landmarks, experience rich culture, and enjoy modern living—all within the backdrop of the Mediterranean Sea.

Our client 👨‍💼

Our client is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services. They operate in 88 countries, serving 170 markets, and have 420.000 employees worldwide. You will be part of an extremely driven team in awesome Greece! Our client has been awarded as Best Workplace in Greece and as the Best Multilingual Omnichannel Contact Center in Europe! They offer complete training by certified instructors as well as many career development opportunities, so this is a unique chance to advance your career!

Apply now and boost your career while experiencing new adventures! ✈️