Norwegian Customer Support Agent – Lisbon, Portugal

Sunny Days and Career Growth in Lisbon! 🌅

Lisbon is the perfect place to find balance. Whether you’re exploring iconic landmarks, relaxing at nearby beaches, or enjoying delicious Portuguese food, every day feels like an adventure. Join us as a Customer Support Agent and be part of a diverse, energetic team. Experience career development in a city where the sun shines year-round and opportunities abound. 🌞

Job Description 🗣️

Your role is, together with your team, to handle customer issues in a friendly, effective, and professional manner via email, chat, and phone for one of the world’s most respected brands! You will have a creative, friendly, and solution-oriented approach with customers and colleagues. 🤝

Some of your daily responsibility: 

Provide exceptional support and guidance to customers regarding their services and subscriptions.

Deliver quick, accurate, and helpful responses to inquiries to keep smiles on our customers’ faces!

Troubleshoot and resolve issues, ensuring a smooth experience for the customer.

Manage administrative tasks related to customer accounts, including updates and adjustments.

Guide customers through software features, ensuring they get the most out of their experience.

Keep everything on track by documenting interactions, feedback, and resolutions to build stronger customer relationships.

Perks with the job: 🎁

🛬 Relocation support: refunded airline ticket + free accommodation in their company apartment throughout the employment

💰 Fixed Salary & Bonuses: Enjoy a fixed monthly salary along with attractive bonuses and a contract focused on a long-term relationship!

🚀 Career Growth: Receive full training from certified instructors and access to endless professional development opportunities.

📚 Free Greek Language Lessons: Start your journey to learning Greek!

🏥 Private Health Coverage: Health and well-being covered.

🏆 Exclusive Perks: Special discounts, events, sports tournaments, parties, and more!

🤝 Support Every Step of the Way: From your Social Security number to bank accounts, and of course, personal guidance from our recruiters – we’ve got your back!

Who we want on our team! 🤝

Fluency in German (C2 level)

Good knowledge of English (B1-B2)

Strong communication skills – verbal, written, and listening

Computer skills – basic skills mandatory, advanced skills like coding preferential)

Proactive & Quick Learner: Able to adapt to client needs and deliver top-notch solutions.

Multitasker: Ability to stay organized and effective under pressure.

EU Citizenship or Work Permit for Greece

Working In Portugal.. 🇵🇹

Offers a fantastic mix of affordability, safety, and lifestyle perks. With its mild climate, beautiful coastlines, and low cost of living, Portugal is an ideal destination for expats. The healthcare and education systems are well-developed, and tax incentives make relocation even more attractive. Most locals speak English, making it easy to settle in. Additionally, many employers provide a tax-free meal allowance, enhancing your take-home benefits. Enjoy a relaxed, welcoming atmosphere while building your career in a stunning setting!☀️

Why work for our client 🚀

Join our client and become part of a dynamic, multicultural team in one of Europe’s most vibrant cities. Work on innovative projects, enhance your skills with exceptional learning opportunities, and enjoy a well-defined path for career growth. Take the leap to be part of an amazing company culture and a thriving tech scene while building your future with a global leader!

Make your dreams come true and apply now in 30 seconds! ✨