Unlock your full potential in Athens! ๐๏ธ
Join our team as a Team Leader for Content Moderators in Athens, where career opportunities meet a beautiful Mediterranean lifestyle. In this role, you’ll manage a team of content moderators, ensuring they provide top-tier service and support. As you guide your team, you’ll experience the benefits of living in a city steeped in history, with vibrant culture, great weather, and a thriving job market. This is your chance to make an impact while enjoying a fulfilling career and an incredible quality of life!๐งโโ๏ธ โจ
Role Overview ๐
In this role, youโll lead a team of content moderators for a top Social Network platform, providing coaching, motivation, and guidance to help them excel. You’ll play a key role in developing your teamโs skills and ensuring they succeed in a dynamic and rewarding environment.
Your 5 key responsibilities:ย
Team Management: Supervise a team of content moderators, ensuring the review and moderation of user-generated content (text, images, videos) on the platform.
Performance Monitoring: Continuously monitor team performance against KPIs, addressing any shortfalls and ensuring targets are met.
Coaching & Development: Coach, motivate, and develop Advisors, providing continuous skill development and career growth opportunities.
Recognition & Motivation: Recognize and reward outstanding team performance, ensuring alignment with company values and mission.
Issue Resolution: Communicate client/campaign issues to the Operations Manager and take appropriate actions to improve client satisfaction.
What We Bring to the Table: ๐
โ๏ธ Accommodation support: Help with the relocation process and free accommodation provided for the first month!
๐ฐ Competitive Wages: Enjoy very competitive pay and job stability.
๐ Training: Fully paid training to set you up for success.
๐ฉบ Healthcare: Access private healthcare for peace of mind.
๐ Growth Opportunities: Continuous learning and career development.
๐ Diverse Culture: Work in a safe, friendly, diverse, and tech-driven environment.
๐ Team Spirit & Wellness Program: Join an international team with celebrations, skill-building initiatives, and team events, while enjoying the EverBetter wellness program, including an on-site fitness room and a personal trainer.
What You Bring to the Table: ๐ค
Proficient level in Dutchย (C2)
Good English (at least C1) both verbal and written
Excellent attention to detail and ability to identify subtle nuances in content that may violate policies.
High Level of Self-Motivation and Analytical Thinking
Above average target achievement in the most important project KPIs.
EU Citizenship or Valid Work Permit for Greece
Education: Preferably a College Degree and/or Related Work Experience
About Living in Greece ๐ฌ๐ท
Greece offers the perfect blend of history, culture, sunshine, and an affordable lifestyle. With Athens being a safe, vibrant city offering great food, low cost of living, and a high quality of life, itโs no wonder itโs a top choice for expats. Explore ancient landmarks, experience rich culture, and enjoy modern livingโall within the backdrop of the Mediterranean Sea.
Our Client ๐จโ๐ผ
With 170,000 associates worldwide, our client powers the best experiences for over 750 of the worldโs leading digital-first brands. Using innovative solutions, advanced technology, and expert support, they ensure smooth and meaningful interactions while meeting the unique needs of their clients on a global scale
Apply in 30 seconds and be in our recruiters within 48h! ๐