Are you our next Italian-speaking Customer Support Agent in Athens?

Job Description

Live the Mediterranean dream while advancing your career! ☀️

Imagine working just steps away from stunning beaches with crystal-clear waters. Picture yourself enjoying endless sunshine year-round, all while savoring the delicious flavors of Greek cuisine. If this sounds like your dream lifestyle, then it’s time to dive into the Mediterranean experience!☀️

Join our growing Customer Care team in Athens 🇬🇷 – one of the world’s most sought-after destinations – and take your career to new heights in Greece! 🚀

Why work for our client?

Our client is a global leader in outsourcing, serving 170 markets and operating in 88 countries. With a workforce of over 420,000 employees, they’ve earned a reputation as the Best Workplace in Greece and the Best Multilingual Omnichannel Contact Center in Europe. Now, you have the chance to be part of this award-winning team!

What’s in it for you?

🛬 Complete Relocation Package: Flight to Greece, 2-week hotel stay, airport pick-up, help to find an apartment + real estate fee covered.

💰 Fixed Salary & Bonuses: Enjoy a fixed monthly salary along with attractive bonuses.

🚀 Career Growth: Receive full training from certified instructors and access to endless professional development opportunities.

📚 Free Greek Language Lessons: Start your journey to learning Greek!

🏥 Private Health Coverage: Health and well-being covered.

🏆 Exclusive Perks: Special discounts, events, sports tournaments, parties, and more!

🤝 Support Every Step of the Way: From your Social Security number to bank accounts, and of course, personal guidance from our recruiters – we’ve got your back!

Job description

As a Customer Support Agent, your role is, together with your team, to handle customer issues in a friendly, effective, and professional manner via e-mail, chat, and phone. 

• Be creative, friendly, and solution-oriented with customers and colleagues.
• Understand the need to meet expectations, rise above them, and go that extra mile for customers.
• Show a flexible approach to working in a changing and fast-growing environment.
• Work with some of the world’s most respected brands 💼

What we’re looking for

• Fluency in Italian (C2 level)
• Good knowledge of English (B1-B2)
• Strong communication skills – verbal, written, and listening
• Computer skills – basic skills mandatory, advanced skills like coding preferential)
• Proactive & Quick Learner: Able to adapt to client needs and deliver top-notch solutions.
• Multitasker: Ability to stay organized and effective under pressure.
• EU Citizenship or Work Permit for Greece

Why Greece? 🇬🇷

Greece offers the perfect blend of history, culture, sunshine, and an affordable lifestyle. With Athens being a safe, vibrant city offering great food, low cost of living, and a high quality of life, it’s no wonder it’s a top choice for expats. Explore ancient landmarks, experience rich culture, and enjoy modern living—all within the backdrop of the Mediterranean Sea.

Ready to make the leap? Apply now and start your Mediterranean adventure!🌍